Refund policy

Return and Refund Policy

At WEAR ONE, we want you to be happy with your purchase.

Return Eligibility

Please contact us if you receive a damaged, defective, or incorrect item. Return requests must be submitted within 7 days of delivery.

Items must be unused, unwashed, and in their original condition with tags and packaging intact.

How to Request a Return

To request a return, contact us through our Contact Us page with your order number and a description of the issue. Please include photographs if the item arrived damaged or incorrect.

Our team will review your request and explain the next steps.

Refunds

Approved refunds will be processed to the original payment method where possible. Processing times may vary depending on your payment provider.

Exchanges

Exchanges are subject to product availability. Please contact us before sending any item back.

Non-Returnable Items

Items that have been used, washed, damaged after delivery, or returned without prior approval may not be eligible for return, subject to applicable law.

Shipping Costs

Return shipping arrangements and costs will be communicated when your request is reviewed.

Contact Us

For return or refund questions, please use our Contact Us page.